Privacy Policy

Privacy Policy

Privacy Policy

Ceva Animal Health Pty Ltd built the Ceva Care application (App) as an open source application.

This service is provided by Ceva Animal Health Pty Ltd and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Data if anyone decided to use our Service.


1.1  If you use the Service without creating a profile or registering 

We will only collect information through the use of the App.

While you may use some of the functionality of the service without creating a profile or registration, certain tools of the service require registration and provision of your information, including Personal Data.

1.2 If you choose to create a profile or register with us 

When creating an account on our websites or mobile applications, we require you to provide us with certain personally identifiable information, e.g. users name, phone number and email address.  The information that we request will be retained by us and used to manage your account.

The data in which the fields marked with an asterisk “*” are considered as mandatory and must be completed.  Failing this, access to certain services and their use shall be impossible.

This Personal Data which will be associated with your animal’s health information.

1.3 Data provided when you use the application

We collect data on your phone called Log Data.  Log Data collects information through navigation on the App.

This Data is used for providing and improving the Service.

Camera access when you use the application

The application request certain permissions that allow the access to the camera to capture images or video.

This permission allows the application to scan QR-codes and labels. 

By default, the permission is granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time.  In order to revoke these permissions, Users may refer to the device settings.  The exact procedure for controlling App permissions may be dependent on the User’s device and software.  Please note that the revoking of such permissions might impact the proper functioning of this application.


Ceva only retains personal data for the time necessary for the fulfilment of the intended purpose, subject to the legal possibilities of archiving, retention obligations for certain data and/or anonymisation.

These retention periods are defined based on the purpose of the processing and, in particular, take into account the applicable legal provisions that impose a specific retention period.


We do not sell personal data to third parties.

As your personal data is confidential, only the persons duly authorised by Ceva due to their roles may access your personal data.

Our authorised service providers may also be required to process your personal data that is strictly necessary to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

Similarly, we may be required to share this data with public administrations and bodies pursuant to the legal provisions.


We undertake to protect and secure your personal data in order to guarantee the confidentiality thereof and prevent it from being deformed, damaged, destroyed, or disclosed to unauthorised third parties.

We implemented technical and organisational measures to ensure that personal data is stored as securely as possible, for the period necessary to fulfil the intended purposes, in accordance with the applicable law.

When the disclosure of data to third parties is necessary and authorised, Ceva guarantees that these third parties shall grant the data concerned the same level of protection as that offered by Ceva, by demanding contractual guarantees that include the provision that data can only be processed for the authorised purposes, with all the required confidentiality and security.

Although we take all reasonable measurements to protect your personal data and we value your trust in providing.

But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Accordingly, in the event of proven breach to personal data regulation liable to create a significant risk to the rights and liberties of the persons concerned, we undertake to inform the competent supervisory authority of this violation and, when required by the aforementioned regulation, the persons concerned.

Without prejudice to the above, it is your responsibility to exercise prudence to prevent any unauthorised access to your personal data and your terminals (computer, smartphone, tablet, etc.), namely by choosing a strong password.


Subject to the conditions provided for by the regulation in force, you have the following rights with regard to your personal data:

Right to information on the processing of your personal data

We undertake to offer you concise, transparent, comprehensible and easily accessible information, in clear and simple terms, on the conditions of the processing of your personal data.

 Right to access, rectify, and delete your personal data

The right to access allows you to obtain confirmation from Ceva of whether or not we process your personal data and the conditions of this processing, as well as to receive a copy of your data (for any additional copies, Ceva is entitled to request the potential payment of reasonable costs based on the administrative costs incurred). 

You also have the right to obtain a correction of your inaccurate or incomplete personal data, as soon as possible.

Finally, subject to the exceptions provided for by the applicable law (e.g.: retention necessary to adhere to a legal obligation), you have the right to request the deletion of your personal data.  


If you have any questions or suggestions about our Privacy Policy and/or to exercise your rights do not hesitate to contact us at (hyperlink)

Ceva undertakes to respond to you as soon as possible, and in any case, within one month of receiving your request.


These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with Personal Data, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so that we will be able to take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

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